Unfortunately, we are unable to amend orders once they have been placed. If you have an issue with your order, please contact our customer service team as soon as possible.
Articles in this section
- Is pottermore.com secure?
- How do I place an order?
- Where can I view my order?
- Where can I view my purchase history?
- What payment types and currencies can I use?
- Do I have to have an account to order?
- How old do I have to be to purchase from pottermore.com?
- Why can't I order from The Art Collection or stationery range?
- Can I order digital and physical products on the same order?
- Where can I track my order?